Canada’s private air traffic control system, Nav Canada, recently received its second “Eagle Award” from the International Air Transport Association. The Eagle Awards honor ANS providers for outstanding performance in customer satisfaction, cost efficiency, and continuous improvement.”
On 09.07.10, In Human Factors, by Wayne Farley
Air traffic controllers are super humans. Well, almost. Akin to the stripes on a tiger, here are a handful of characteristics that air traffic controllers must possess in order to keep aircraft safe in the skies.
About Wayne Farley
I am Wayne, an aviation safety evangelist who once made my living working in the control tower. Engage me while I share my thoughts, experience, and news from the aviation world. After writing "13 Characteristics of an air traffic controller" in 2010, it went viral and established me as an unofficial ambassador for ATC.
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