Thousands of agreements have been inked since the dawn of the aviation industry. Agreements between states, organizations, service providers, and every other stakeholders. They bind parties to specific actions or layout the terms for cooperation that have mutual benefits. Air Traffic Services should ink these too.

It is not the critic who counts, the credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly.

In these modern times where people can freely express themselves via social media and other means, here are some ways that an organizations can safeguard its reputation from people who set out to ruin it.